INTRODUCTION:

There are common hazards that exist in the hospitality and tourism industry. It is important to learn about these hazards and how they can be controlled so that people at work are not exposed to risk.

The following are some of the crucial steps in improving safety at a hospitality facility:
1.) Control hazards and develop a safety plan. As an employer, you must identify hazards in your workplace and take steps to eliminate or minimize them. Develop a safety plan. Tell your workers what you will do to ensure their safety and what you expect from them. Make sure your workers have access to a first aid kit.
2.) Inspect your workplace. Regularly check all equipment and tools to ensure that they are well maintained and safe to use. Also check storage areas and review safe work procedures.
3.) Train your workers. Take the time to train your workers; tell them and show them how to do specific tasks. Consider providing written instructions and safe work procedures so they can check for themselves if they are unsure of a task or have forgotten part of their training. Supervise your workers to ensure that they are using their training.
4.) Talk regularly with your workers. Meet regularly with your staff and discuss health and safety issues. Encourage them to share their ideas and thoughts on how to improve safety in the workplace.
5.) Investigate incidents. Look into the causes of accidents, including near misses where no one was injured. Try to find ways to change procedures or equipment to help prevent similar incidents from occurring.
6.) Maintain records. Keep records of all first aid treatment, inspections, incident investigations, and training activities. This information can help you identify trends in unsafe conditions or work procedures.


TABLE OF CONTENT

SECTION 1
1.1 Introduction
1.2 Legislative and Company Procedures in Maintaining a Safe Working Environment
1.3 Importance of Maintaining a Safe Working Environment
SECTION 2
2.1 Safety Procedures for Avoiding Accidents
2.2 Placing Safety and Emergency Signs
2.3 Listing Emergency and Safety Telephone Numbers
2.4 Adapting Performance around Safety
SECTION 3
3.1 Introduction
3.2 Identifying First Aid Officers and the Location of First Aid Boxes
3.3 First Aid Procedures
3.4 Procedures when a Customer is Involved in an Accident on the Facility
SECTION 4
4.1 Introduction
4.2 Identifying Fire Hazards in the Workplace
4.3 Extinguishing Fire using a Fire Extinguisher
4.4 Fire Evacuation Procedure