04 F & B Services

F&B Services Module 12, Unit 7742 Table Services (F&B12)


Description
INTRODUCTION
Staff working in a food and beverage facility will be responsible for checking the food and beverage area prior to providing a table service to ensure its cleanliness and, where required, to take corrective action.

In most establishments, employees are rostered on a minimum of half an hour depending on bookings and the size of the facility before a shift starts, to prepare a restaurant/dining area for service. The preparation of a restaurant is vital for the efficient and successful running of any meal shift. Things need to be checked, stocked, positioned and cleaned before a restaurant opens to the public, and if a restaurant is unprepared, service may be slow, inefficient and seen as unprofessional by the customer, who then may decide not to return. You need to be ready for service when the doors open – otherwise you always seem to be playing catch-up, and never get on top of what needs to be done.
Content
  • Learner guide
  • F&B Services Module 12, Unit 7742- Learner guide Table Service .pdf
  • SOP for serving a bottle of Wine.docx
  • SOP for serving a bottle of Wine self assessment
  • Summative Assessment
  • Summative 7742
  • Skills Videos
  • Greeting customers
  • Order taking
  • How to clear plates from guest table
  • What is mis-en-place and mis--en-scene
  • Mis-en--place
  • Waiter training basic 1
  • Waiter basic training 2
  • Most important skills for Waiters
  • How to set up a table
  • Napkin folding
  • Napkin folding 2
  • test_1535554582
Completion rules
  • All units must be completed